Where to find gate access information and how to update.
For tenants that require gate access, when a new lease is created they will automatically be assigned a gate access code.
If you have your gate access integrated with Cubby, a tenant's access will automatically be disabled as soon as the Overlock action occurs on their lease. When that tenant pays, they will immediately be re-enabled with access.
To manually manage a tenant’s gate access:
- Navigate to the tenant’s lease account
- Under Gate access, select Manage
- To enable or disable a tenant’s gate access, check or uncheck Access code enabled. Select Save.
- To update their gate access code, enter the new code and select Save. The code must be at least 4 digits.
Note: both of these actions will not automatically notify the tenant of their access or code change. You will need to notify the tenants of this manually.
